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Terms and conditions

Canvas All Stars is part of Wave (Bristol) Limited. By using this site you agree to be legally bound by these terms. Please do not use Canvas All Stars & Wave (Bristol) Limited if you do not agree to be legally bound by all the following terms. Descriptions of goods and services included in the Canvas All Stars & Wave (Bristol) Limited site are accurate to the best of our knowledge. We do our best to correct errors or omissions as soon as we are aware of them.

Copyright

By supplying us with your artwork, you agree that you have the copyright or licence in the image or the written permission of the copyright owner to use the photograph / artwork. Under no circumstances will Canvas All Stars & Wave (Bristol) Limited be responsible for any copyright issues arising as a result of you supplying us with any image or artwork that is in breach of copyright.

Artwork supplied

Canvas All Stars & Wave (Bristol) Limited cannot be responsible for the final outcome of a print if the images you supply are of inferior quality or not suitable for the print size required. Please see the link on the page “How It Works” for more information. We will contact you (by email) if we feel the images supplied are of poor quality. We will do our best to give you a quality finish but we cannot be held responsible for the end product if your supplied photograph or artwork is poor. Canvas All Stars & Wave (Bristol) Limited will print artworks exactly as supplied by you, the client, unless otherwise requested. We strongly recommend that you check the size and resolution of your photograph before you place your order. It can be extremely disappointing if we aren’t able to use your chosen photograph. If in doubt, please email the image to us before ordering and a member of the team will be able to advise you.

Right to refuse artwork

Canvas All Stars & Wave (Bristol) Limited hold the right to refuse artwork which is deemed of very low quality or in contradiction with our business morals and principles. This may include but is not limited to, racial discriminating picture, pornography, poor artwork, immoral or illegal materials.

Payments

All orders need to be paid for in advance via bank transfer.

The final product

Canvas All Stars & Wave (Bristol) Limited will do their best to give you a product as close to your order as possible, and will deliver what you have approved (by PDF proof). However, under no circumstances will Canvas All Stars & Wave (Bristol) Limited be responsible for differences in monitor to printout differences on varying systems.

Delivery

We will do out best to deliver your products in the quickest possible time, usually within 7 days of your initial artwork approval (PDF proof). Canvas All Stars & Wave (Bristol) Limited do not have any control over courier companies. Some deliveries may be delayed due to your location, accidents or local disruptions. In these instances, Canvas All Stars & Wave (Bristol) Limited will not be liable for any consequential loss. Please ensure that you inspect your delivery before signing for it. Canvas All Stars & Wave (Bristol) Limited will not accept liability for missing or damaged items unless this is brought to the attention of the delivery company. Please do not sign for your goods until you have manually checked them and are satisfied that they are in perfect condition.

Loss or damage

Canvas All Stars & Wave (Bristol) Limited shall not be responsible for any loss or damage to your product during transport beyond the value of the invoice and what you have paid us.

Discrepancies

Any discrepancies in the final work delivered to you must be reported to Canvas All Stars & Wave (Bristol) Limited within 24 hours of receipt.

Name & Registered Office: Wave (Bristol) Limited
Registered: Woodlands Grange, Woodlands Lane, Bradley Stoke, Bristol BS32 4JY
Company No. 0754761

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